The fastest route: in-app feedback
In the app, open the menu (your avatar) → Feedback. Reports sent from there arrive with the context that makes bugs fixable — app version, device, and locale — without you typing any of it.
Email us
[email protected] — for anything: bugs, questions, ideas, tournament requests, or a hand with your account. Include your display name (and roughly when the issue happened) and we can find the rest.
Common questions
Were my dice fair?
Yes — and you can check, not just ask. Every online match has a verification check in the app and a public audit page. The protocol is explained in plain language on theprovably fair dice page.
Purchases and subscriptions
Mobile purchases are billed by Apple or Google; browser purchases are processed securely by Stripe through RevenueCat. Restore purchases from the Store screen. UseManage subscription for the correct customer portal or app-store page. If an entitlement or coin balance looks stuck after a completed purchase, email us with your Boardgammon display name and the receipt — never send a card number.
Reporting a player
Use the report action on the player or table. Reports go to a human; blocks and mutes take effect immediately on your side.
Deleting your account or exporting data
Settings → Account → Delete account in the app, or the email route described in the privacy policy — which also covers exactly what is deleted and what is anonymized.
Rules disputes at your own table?
We keep the reference material free for everyone: thecomplete rulebook (including the cube, Crawford, and money-play conventions), all variants, and a101-term glossary. Print-worthy, argument-settling.